Normally it takes less than 3-4 days for us to process and ship out your order. Usually it takes no more than 20 working days for the delivery by Air Mail and no more than 7 working days by Express. We are sorry that we do not provide overnight shipping currently.
We will do our every effort to make sure you receive the parcel in time but we are not responsible for service transit time, which is determined by the carrier, excluding weekends and holidays, and may vary with parcel origin and destination, particularly during peak periods. We are not responsible for delivery delays due to weather, insufficient address info, holidays, carrier complications or customs delay.
Customs can often charge duty on imports into certain countries. We have no control over this and cannot be held responsible for any import taxes/duties that may be charged. These taxes go to the government of the country that you are importing the goods and not to us. You will be liable for any charges incurred due to import taxes. It is illegal to undervalue/mark as a gift any parcel to avoid paying duty, so please don't ask us to do this, as any requests will be ignored.
If you have any questions about the delivery of your order, please feel free to contact us at firstname.lastname@example.org.